Cancellation & Return Policy

Last updated: 16 May 2026  |  Yatra Kailash, Dharchula, Uttarakhand
Important: Yatra to Adi Kailash, Om Parvat and Kailash Mansarovar involves remote Himalayan terrain, weather-dependent routes and government permits. Please read this policy carefully before booking.

1. Booking & Deposit

A non-refundable booking deposit of โ‚น10,000 per person is required to confirm your reservation. This deposit covers administrative costs, permit processing, and early resource allocation for your yatra.

The remaining balance must be paid at least 15 days before the departure date. Failure to pay the balance by the due date may result in automatic cancellation of your booking.

2. Cancellation Charges

Cancellation Notice PeriodRefund AmountCancellation Charge
More than 45 days before departure75% of total amount paid25% + booking deposit
30โ€“45 days before departure50% of total amount paid50% + booking deposit
15โ€“29 days before departure25% of total amount paid75% + booking deposit
Less than 15 days before departureNo refund100% forfeited
No-show / abandonment mid-yatraNo refund100% forfeited

3. Cancellation by Yatra Kailash

In rare cases, Yatra Kailash may need to cancel or postpone a yatra due to:

In such cases, we will offer a full refund of all amounts paid or a free date change to the next available departure. We are not liable for any additional costs such as flight tickets, hotel stays or visa fees incurred by the traveller.

4. Weather & Force Majeure

The Himalayan region is subject to sudden weather changes, roadblocks and landslides โ€” especially during and after monsoon season (Julyโ€“August). If a yatra is interrupted mid-journey due to such events:

5. How to Cancel

To cancel your booking, please contact us in writing:

Cancellation is effective from the date we receive written confirmation. Verbal cancellations are not accepted.

6. Refund Process

Approved refunds will be processed within 7โ€“14 business days via the original payment method. Bank transfer refunds may take an additional 3โ€“5 working days depending on your bank.

Contact Yatra Kailash

๐Ÿ”๏ธ Dharchula HQ โ€” Vinod Bisht
Dharchula Dehat Road, Near Ishwar Automobile, Village Haat, Dharchula Dehat, Pithoragarh, Uttarakhand 262545
๐Ÿ“ฑ +91 98115 91351  ยท  ๐Ÿ“ง [email protected]

๐ŸŒธ Jaipur Office โ€” Shivraj Singh Shekhawat
40, Shiv Kunj Villas, Hathoj Kalwar Road, Jaipur, Rajasthan
๐Ÿ“ฑ +91 96506 86071

๐Ÿ›๏ธ New Delhi Office
A20, St. No. 3, Guru Nanak Pura, Laxmi Nagar, New Delhi 110092
๐Ÿ“ฑ +91 79766 93878
Our Offices
๐Ÿ”๏ธ
Dharchula HQ
BASE OFFICE ยท UTTARAKHAND
Vinod Bisht
Dharchula Dehat Road, Near Ishwar Automobile, Village Haat, Dharchula Dehat, Pithoragarh, Uttarakhand 262545
๐Ÿ“ž +91 98115 91351   ๐Ÿ’ฌ WhatsApp
๐ŸŒธ
Jaipur Office
RAJASTHAN
Shivraj Singh Shekhawat
40, Shiv Kunj Villas, Hathoj Kalwar Road, Jaipur, Rajasthan
๐Ÿ“ž +91 96506 86071   ๐Ÿ’ฌ WhatsApp
๐Ÿ›๏ธ
New Delhi Office
DELHI
Yatra Kailash Delhi Office
A20, St. No. 3, Guru Nanak Pura, Laxmi Nagar, New Delhi 110092
๐Ÿ“ž +91 79766 93878   ๐Ÿ’ฌ WhatsApp
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